Orders FAQ

Placing Your Order: What are the benefits of ordering online?

Online checkout is quick, convenient, and 100% secure Order anytime: 24 hours a day, 7 days per week!, Receive an instant order confirmation, Online orders are sent directly to our warehouse for priority processing, Tracking information is automatically emailed when order is shipped.

 

Payment Methods: What types of payment do you accept?

Credit Cards: VISA, MasterCard, Discover, Amex, Bank (Wire Transfer).

 

Shipping Time: How long will it take for my outboard to arrive?

Shipping time will vary depending on location.
LBC Express Singapore (Estimated Time 4 Business Days)$150.00
UPS Freight, FedEx, (Estimated Time 6 Business Days)$110.00
CARIGOS, SCHUMACHER CARGO LOGISTICS (ONLY JET SKI AND BOATS SHIPMENTS)$1,200.00

 

Tracking Info: How is tracking information provided?

Tracking information is provided via email, typically within 24-48 hours of your order being placed online. The tracking information will be located on your final receipt/invoice.

 

Freight Damage: What do I do if my outboard is damaged in transit?

Our outboards are very well packaged from the factory. All outboards are shipped in the factory crate and very rarely receive damage during transit. Less than 1% of our outboards receive damage during transit. All outboards are fully insured. If your outboard has received severe damage (engine is visibly exposed from packaging) refuse the package and contact us immediately. If your engine has received minor damage (such as a crack in cowling or other minor damage) you may accept shipment (if you wish) and contact us immediately to receive a replacement of the damaged part and/or file a claim with the carrier. Please retain all packaging.

 

Shipping Outside S.G.: Do you ship outside the Singapore?

Yes. We ship worldwide.

 

Warranty Registration Card: What is your Dealer Code/Name?

Your new Tohatsu and Nissan outboard will include a warranty registration card in the box. This form should be completed and mailed back to the manufacturer. You will need the following information to complete the card: Dealer Name: MOM/Marineoutboardmotor Dealer Code: 114SG Note: Pre-delivery inspection forms do NOT need to be completed for outboards below 25hp. Outboards below 30hp are factory tank tested prior to being crated and receive a QC passed tag.  Marine Outboard Motor will register the warranty for your outboard for the following manufacturers: Evinrude, Honda, Mercury, Suzuki, Tohatsu and Yamaha.

 

Used/Non-Current: Do you sell used or non-current outboards?

No. We sell only brand new current model year outboards. On rare occasion we may have a non-current during a model year change, if this was the case, a sale would be clearly posted on our home page.